Introduction
At Cejon® Scarf, Poncho, Gloves (“Cejon”, “we”, “us”, or “our”), we respect the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information. Please read this Privacy Policy carefully.
Collection of Personal Information
We collect information that alone or in combination with other information in our possession could be used to identify you when you visit our website, make a purchase, interact with our customer service, or otherwise engage with us. The types of personal information we collect include:
- Contact information (such as name, email address, mailing address, phone number)
- Payment information (such as payment card details, billing address)
- Shopping preferences and order history
- Reviews, feedback, and correspondence
We collect this information in various ways:
- When you make a purchase or place an order for our products, we collect your name, email address, mailing address, payment information, and other details to process the transaction and fulfill your order.
- When you interact with our customer service, we collect information to identify you and address your needs, including resolving any issues you encounter.
- When you fill out a form or survey, or otherwise provide information directly to us, we collect that information.
- When you visit our website, we automatically collect certain technical information through cookies or other technologies, which may include IP address, browser type, operating system details, referring URLs, information on actions taken or interaction with content on our sites, and dates and times of website visits.
Use of Personal Information
The primary purpose for collecting your personal information is to provide you with a smooth, efficient, customized and secure experience. We use your personal information in the following ways:
- To fulfill orders for products or services you request.
- To process payments and refunds.
- To provide customer service and support.
- To notify you about changes or updates to our website, products, or services.
- To ensure security, prevent fraud, and comply with legal requirements.
- To analyze how our services are used so we can improve them.
- To customize your experience with more relevant promotions, content, and recommendations.
- To send periodic emails such as newsletters, promotional messages, surveys, and other updates.
We only process and use your personal information when we have a lawful basis for doing so. Lawful bases include consent (where you have given consent), contract (where processing is necessary to fulfill a contract with you, like to process your order), legal obligation (where the processing is necessary for us to comply with the law), and “legitimate interests”.
Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time.
Sharing of Personal Information
We do not sell or rent your personal information to third parties. We share your personal information in the following limited circumstances:
- With third party service providers who help us operate our business and website or process transactions you request, such as payment processors, shipping companies, marketing service providers, and our affiliated companies.
- To comply with legal obligations, lawful requests, and legal process.
- To protect the rights, property, life, health, security and safety of Cejon, our website, its users, or any third party.
- In connection with a sale or transfer of Cejon’s business. If Cejon engages in a merger, acquisition, reorganization, bankruptcy, or sale of some or all of its assets, your information may be sold or transferred as part of that transaction.
We require our service providers to agree to maintain confidentiality and security of your personal information. We do not authorize them to use or disclose your information except for the limited purpose of providing the contracted service.
Security of Personal Information
We use appropriate technical, physical, and administrative safeguards to protect the personal information we collect against unauthorized or unlawful access, disclosure, alteration, loss, or destruction. However, no internet or storage system can be guaranteed to be 100% secure. If you have reason to believe the security of your account has been compromised, please contact us immediately.
International Data Transfers
We are headquartered in the United States. When you use our website or services, you acknowledge that your personal information may be transferred to and processed in the United States.
Retention of Personal Information
We retain your personal information as needed to fulfill the purposes for which it was collected, including to provide you with products or services, for as long as your account is active, or as needed to comply with our legal obligations, resolve disputes, enforce agreements, and fulfill your requests.
Your Choices and Rights
You have certain choices available when it comes to our use and disclosure of your personal information:
- You can opt-out of receiving promotional communications from us by using the unsubscribe link in emails, changing your communication preferences in your account, or by contacting us.
- You may request access to the specific personal information we hold about you and request copies of that information.
- You may request that we update or correct inaccuracies in that information.
- You may request that we delete your personal information and close your account, subject to our retention obligations above.
- You have the right to object to our processing of your personal information or ask that we restrict the processing.
- You have the right to lodge a complaint with a data protection authority about our collection and use of your personal information.
We may need to request specific information to confirm your identity and ensure your right to access your personal information. We may charge a small fee to access or provide copies of your data as permitted by law. We will try to respond to your requests within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies on our website and mobile applications. These help provide and improve our services, remember your preferences, measure and improve performance, show relevant advertising, and understand where our visitors come from.
You can control the use of cookies in your browser settings. Opting out may impact features and services on our sites.
Links to Third Party Sites
Our website and services may contain links to or integrations with third party sites such as social networks that are not controlled by Cejon. We encourage you to review their privacy policies to understand how they collect and use your information.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our systems. Contact us if you believe we may have inadvertently collected such information.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on our website homepage and changing the “Last Updated” date. You should consult this policy regularly for changes.
How to Contact Us
If you have any questions or concerns about our Privacy Policy or data processing, please contact us:
Email: [email protected]
Phone: 1-800-555-1234
Mail: Cejon Customer Service, 456 Main St, Anytown USA 12345
Scope of Privacy Policy
This Privacy Policy applies to information we collect on cejon.shop and our related domains, applications, products, services, social media channels, email communications in connection with Cejon, and offline sales and interactions.
This Privacy Policy went into effect on January 1, 2023 and was last updated on January 1, 2023.
